Overall, they need to secure additional wait staff, rearrange and get additional seating, and use their website to advertise availability of reservations, then manage reservations much more efficiently. On the plus side, along with great entertainment (tho the acoustics were pretty poor), their food was very good and served fairly quickly. Our group of 9 was given two two-tops.then we had to Find and pull additional chairs ourselves, went to the bar to get our own drinks, had to get silverware from tables that were not using silverware. We waited an hour for a table in the bar area and We were never approached to purchase drinks (a big loss for the casino considering the number of people waiting for tables), they were hustling around pulling tables and chairs from other restaurant areas, and people waiting for very long periods to be waited on once seated. The managers should have taken over hosting/seating responsibilities, allowing it's hosting staff to wait tables. You would think on the third and fourth weeks of hosting this popular night out, the managers would have made changes to its staffing and seating to take care of the crowd, which in our experience increased by at least 25% over the week before. While the entertainment was excellent, on par with other Howl at the Moon events, the casino failed miserably at accommodating it's guests. Hollywood's Stadium bar recently added Howl at the Moon on Saturday evenings.
